| 1.Is the electric eye NPN or PNP? |
| Answer: PNP |
| 2.NPN or PNP for encoder? |
| Answer: PNP |
| 3.The connection method of the machine electric eye of Hermes 9010 / 9020 / 9030 |
| Answer: 1 pin is connected to the power line, 3 pin is connected to the ground line, 4 pin is connected to the signal line. Note that 2 and 3 are connected as jumpers |
| 4.Connecting method of 9010 / 9020 / 9030 machine encoder |
| Answer: 1-pin power cord, 2-pin signal wire, 3-pin ground wire. Note that 1 and 4 are connected as jumpers |
| 5.The interface shows motor synchronization error |
| Answer: insert the empty ink bottle into the ink slot, press F8 on the main interface, select discharge all, empty the ink, then reload the new ink, and start the machine |
| 6.The machine interface shows the recovery fault |
| Answer: check whether the ink line of the nozzle enters the recycling tank. If not, adjust the ink line to the recycling tank to enter the recycling tank without recycling. If the recycling pipe is blocked, check the recycling pipe |
| 7.The machine interface shows a high voltage fault |
| Answer: the high pressure deflector accumulates ink, cleans the high pressure deflector, and checks whether the ink viscosity and breakpoint splitting are normal |
| 8.9010 / 9020 / 9030 machine editing graphics |
| Answer: in the main interface, press ESC key to select mapping, select “new” in mapping, press “confirm” to create, and then enter font code and mapping code (the font code and the drawing code should be the same as each other), then press confirm to build, input the word height and word width in the interface that appears (for example, edit the word of 9 dot matrix, input the word height as 09, input the word width as 11, press the space to build and confirm to build), press the direction key to move the cursor, press INS to draw the picture, after the figure is edited, press confirm to build, and you can see the effect picture in the upper right corner. Press ESC, select the drawing, select save under the drawing, and press OK to create, |
| 9.9010 / 9020 / 9030 machine insert graphics |
| Answer: press F2 to enter a new message, give a name to the message, press enter to confirm the new message, press ESC to select the font, select 9 dot matrix in the font (because the graphic created with 9 dot matrix), press OK, then press ESC to select the font at one time, then press OK, then press up to select the named graphic, and then press OK, Then press ESC key to select the character in the font, the selected figure will appear, then press direction key to select, press space key, and then press OK to create confirmation. |
| 10.9010 / 9020 / 9030 normal startup, ink line is not recycled |
| Answer: if the last operation is normal (the normal use of the machine is less than 7 days), select the electronic valve test in F8 to test the U5 electronic valve. If it doesn’t ring, press the space bar for 10 minutes continuously. If it still doesn’t ring, replace the electronic valve |
| 11.Saved information will be lost after shutdown and restart |
| Answer: generally, there is a problem with the main board battery. Replace the battery |
| 12.The model temperature is too high |
| Answer: it may be a fan or motherboard problem. Replace the fan and motherboard for testing |
| 13.How to enter the fault interface |
| Answer:Press the I key on the left side of the keyboard display to enter the fault interface |
| 14.How to display fault Chinese |
| Answer: press the I key on the left of the keyboard display to enter the fault interface, and then press the + key |
| 15.When the machine starts normally, there will be a buzzing sound when the motor fails to move. In a moment, “OS” will be displayed in the upper left corner of the screen |
| Answer:insert the empty ink bottle into the ink slot, tilt the machine 45 degrees to the right, and then perform the full discharge in F8 to drain the ink completely before restarting the machine |
| 16.The machine interface shows that the ink bag is empty. Please install a new ink bag |
| Answer: generally, the ink adding valve is blocked due to long-time shutdown. Press F8 in the main interface, select electronic valve test, select U1 valve, and press the space bar to test |
| 17.Do not shut down for a long time, do not use, some electronic valve does not sound, how to deal with |
| Answer: in the main interface, press F8, select electronic valve test, and then select an electronic valve. Press the space bar continuously until you hear the sound of electronic valve opening |
| 18.No sound from electronic valve test (normal use recently) |
| Answer: replace the core board or the core board cable arrangement |
| 19.The interface displays warning No.50“LOW INK level. Prepare a new cartridge” |
| Answer：Wait for “EMPTY alarm” before replacing |
| 20.The interface displays warning No.10“LOW ADDITIVE level. Prepare a new cartridge” |
| Answer: wait for the “solvent out alarm” to appear before replacing the solvent box |
| 21.The interface displays “empty ink cartridge” fault 52 |
| Answer: when the ink runs out, replace a new ink cartridge |
| 22.The interface displays 53 fault “empty alternative cartridge” |
| Answer: when the solvent is used up, replace a new bottle of solvent box |
| 23.The interface displays warning 81 drop detection jet 1 (left) |
| Answer： the split point is not good. Clean the nozzle and nozzle cover |
| 24.The interface shows that No.84 fault nozzle cover is open |
| Answer: 1. Check whether the magnetic strip of the nozzle cover is lost. 2. Cover the nozzle cover |
| 25.The interface shows fault recovery fault 85 |
| Answer：Observe whether the ink line is accurately injected into the recovery pipe. If the ink line is deviated, perform the function of “opening the nozzle” and “solvent suction”. |
| 26.The interface shows No. 87, so the high voltage is faulty |
| Answer: 1. The high-pressure package is damaged. Replace the high-pressure package. 2. The nozzle is dirty. Clean the nozzle. 3. The ink point is not well split |
| 27.Ink line is not recovered, U5 electronic valve does not operate |
| Answer: open the U5 and U6 valves, open the U10 valve and squeeze the solvent for 3-5 seconds, then open the U6 valve repeatedly |
| 28.How to adjust the brightness of the screen |
| Answer: hold down the ALT key and press the up direction key |
| 29.Normal operation, the electric eye light is always on, the machine does not print |
| Answer: 1. Electric eye position error 2. Electric eye damage |
| 30.During normal operation, the electric eye is normal, and the machine suddenly does not print |
| Answer: 1. High voltage package is damaged 2. High voltage board is damaged 3. Main board is damaged |
| 31.When the machine is running normally, the ink line often deviates |
| Answer: 1. The nozzle is damaged. 2. The ink path is dirty and needs maintenance |
| 32.Ink points are not well split |
| Answer: 1. Adjust modulation voltage 2. Replace crystal oscillator voltage 3. Ink quality problem |
| 33.How to adjust the modulation voltage |
| Answer:use a slotted screwdriver to turn the slotted knob on the top of the nozzle to the left until the ink point splits well |
| 34.What is a good way to split ink dots |
| Answer: use the amplifier to see that there are 3 to 4 disconnected dots in the middle of the charging electrode |
| 35.Normal startup, motor running, no negative pressure |
| Answer: generally, the diaphragm is damaged |
| 36.No display on power on screen |
| Answer:maybe the power cord is not plugged in or the power supply of the machine is damaged |
| 37.Turn on the power supply screen, white screen, no content display |
| Answer: 1. The cable from the display screen to the main board is not plugged in. 2. The main board is damaged. 3. The display module is damaged |
| 38.Poor print quality or incomplete characters |
| Answer: 1. The nozzle is too far away from the product 2. The breakpoint is not good 3. The ink is hung on the recycling pipe 4. The font width is set too small 5. The charging is not good and the ink is out of date |
| 39.No fault prompt, not printed on the product |
| Answer: 1. The word width or printing delay is not set correctly. 2. The eye is not adjusted properly. 3. The printing mode is set incorrectly. Change the printing mode |
| 40.Correct adjustment method of electric eye |
| Answer: adjust the electric eye up and down. When the product passes through the electric eye, the electric eye light is on. The product is not out of date and the light is off |
| 41.Product leakage during production |
| 1. The electric eye is not adjusted properly 2. The electric eye is damaged 3. The printing mode is set incorrectly |
| 42.Ink line position jitter |
| Answer: 1. The nozzle is blocked. Clean the nozzle. 2. The filter is blocked and the pressure is unstable. Replace the filter or maintain the machine |
| 43.Ink on the recovery pipe |
| Answer: 1. The ink viscosity is abnormal. 2. The breakpoint is not well split. 3. The inkline is not in the right position. 4. The ink has expired and deteriorated |
| 44.No positive pressure display during normal operation of the machine |
| Answer: 1. Check whether the electronic valve is blocked. 2. The pressure sensor or the ink core plate is damaged |
| 45.High pressure deflector absorbs ink when inkjet printing |
| Answer: 1. Check whether the ink viscosity is normal 2. Check the breakpoint splitting 3. Ink deterioration, clean the pipeline and replace the ink |
| 46.During normal operation, the positive pressure and negative pressure are normal |
| Answer:the positive pressure is between + 2.4 and 2.65. The negative pressure opening nozzle is between -0.04 and -0.16, and the non opening nozzle is between -0.23 and -0.28. |
| 47.In normal operation, what is the indication of high or low positive pressure |
| Answer: the positive pressure is larger than the reference pressure, indicating that the ink is thick, whereas the ink is thin. |
| 48.Ink jet speed does not reach normal value |
| Answer: the normal jet speed of ink line is 20 + / -0.5m/s, which means that the nozzle is blocked or the breakpoint of ink line is not well split |
| 49.No fault display, but no printing |
| Answer: 1. Check whether the selected information content of the printer is empty. 2. The selection of the code spraying mode in F4 is wrong. If the synchronizer mode is selected, the synchronizer must rotate. 3. The high-voltage package may be damaged |
| 50.Screen display 40-48 warning printing speed alarm |
| Answer: 1. The set production line speed is too large 2. The set number of synchronizer screens is too small |
| 51.The interface displays 71 fault pressure sensor initialization fault |
| Answer: 1. Test whether the electronic valve is normal 2. Replace the ink core plate 3. The pressure sensor is damaged |
| 52.The interface shows No.72 fault motor locked rotor fault |
| Answer: 1. Check and clean U5 and U6 valves; 2. Clean the whole machine; 3. Replace filter assembly (main filter) |
| 53.The interface shows the ink transfer timeout of No.73 fault |
| Answer: 1. Check valve B (ink supply valve of nozzle) 2. Check U1 ink adding valve |
| 54.The interface shows that the liquid level in No.79 condensation chamber is high |
| Answer: 1. Test electronic valve 2. Complete machine cleaning |
| 55.No fault display, but poor printing |
| Answer: 1. Check whether the ink line position is correct. 2. Check how the breakpoint splits. 3. Check whether the machine has a ground wire. 4. There is no problem in the first three items, indicating that the charging is not good. Replace the ink |
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