| 1.Cartridge not recognized |
| Answer: 1. Cartridge chip problem, replace cartridge test 2. Nozzle problem 3. Data line problem |
| 2.U disk inserted into the machine, the machine can not read |
| Answer: 1. Restart the machine 2. Damage to the U disk 3. Controller problem |
| 3.The best distance between the bottom of nozzle and product surface |
| A: about 1mm is the best |
| 4.No display on power on screen |
| Answer: there is no voltage in the power supply. Maybe the power cord is not plugged in properly or the power adapter is damaged or the controller is damaged |
| 5.Turn on the power supply screen, white screen, no content display |
| A: generally, the system crashes and needs to be rebooted |
| 6.Poor typing, fuzzy |
| A: the distance between the nozzle and the product is too high. It should be about 1mm |
| 7.Typing wire drawing |
| A: 1. Generally, forget to take out the cover of the ink cartridge, resulting in nozzle blockage. Take out the ink cartridge, and wipe the nozzle in the same direction with a dust-free cloth (the last dust-free cloth is sticky with alcohol). 2. Replace the ink cartridge |
| 8.What is the minimum size of a head cartridge? What’s the maximum size? |
| Answer: the minimum printable size is 1mm, and the maximum printable size is 12.7mm |
| 9.Electric eye connection |
| Answer: 1 pin is connected to the power cord, 3 is connected to the signal wire, 5 and 9 are short circuited to the ground wire |
| 10.Encoder connection |
| Answer: 1-pin power line 2-signal line 4 and 9 short-circuit ground wire |
| 11.Can the machine print dot matrix fonts |
| Answer:Sure |
| 12.What is the printing speed of 801 machine |
| A: under the 150dpi resolution, the line speed can reach 120m / min. Under the normal 300dpi resolution, the fastest speed is 60m / min |
| 13.Can the 801 machine be connected to a computer? Can you use a computer to edit and print information? |
| Answer: Yes. |
| 14.What languages does the 801 machine support? |
| A: China, English, Japan, France, Germany, Spain, Portugal, Russian |
| 15.What can be printed |
| Answer: you can print graphics, text, QR code, database information, pictures, etc. QR code has more than 10 formats |
| 16.What is the lowest separation rate of 801 machine? What’s the maximum? |
| Answer: maximum 600dpi and minimum 50dpi |
| 17.What communication protocols does the 801 machine support |
| Answer: Ethernet and RS232 communication protocol |
| 18.Which colors can be printed? |
| A: you can print black, white, yellow, red, blue, invisible ink, etc. just change the ink cartridge directly. |
| 19.Is 801 connected to a computer by cable or by what? |
| Answer: network cable connection |
| 20.Can I edit an automatic variable date? |
| Answer: Yes. |
| 21.What fonts can the 801 machine print? |
| A: almost all fonts can be printed, as long as there are fonts in Excel |
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